About PNT

Pacific Northwest Telco, Inc. (PNT) began April 4, 2002. Based in Portland Oregon, we provide voice and data services to business customers nationwide. PNT has three principal owners with 60+ years of experience in the voice and data communications business. Our team is comprised of field technicians, project managers, account managers, sales personnel and support staff all committed to providing customers with a superior experience.

We will answer your calls and emails quickly, and follow-up with you when you leave a message. We will help you sort through all the over promises of the telecommunications industry, and be pleasant to work with. We will strive to always do things correctly and when we make a mistake, we will react appropriately and timely to address the issue. We won’t make excuses or blame a third party for any problem.

PNT wants to earn your business with hard work and integrity, build your trust through reliability and honesty, and develop a long term business relationship based on consistency and responsiveness. Choosing an Internet or voice service provider does not have be a negative experience. Trust PNT to help guide you to the right choices.

Mission Statement

Our mission consists of two separate objectives:

  • To develop remarkable, cost-effective communications solutions, using our expertise, industry knowledge and consistent, disciplined action to deliver a superior customer experience;
  • To be a strategic link in our customers’ communication processes, remaining committed to exceeding their expectations around the clock.

Values

To achieve our mission, PNT operates under a strict set of values:

  • Value: We hold our customers and team members in the highest esteem and treat them with respect and dignity.
  • Ownership: We stand behind what we say and the services we provide, and hold ourselves accountable for our resources and our actions.
  • Integrity: We operate with uncompromising integrity in every conversation and transaction, and are guided by honesty, hard work, and reliability.
  • Commitment: We are dedicated to developing trust-based relationships with our customers, sales partners, and our team members.
  • Excellence: We are self-motivated in our actions, disciplined in our decision-making, and directed by our values.

Vision

Guided by our mission and our values, our vision is to build a reputation of excellence and integrity one customer at a time by providing problem-solving solutions that improve our customer’s effectiveness at running their business.

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© Pacific Northwest Telco, Inc. 2017